Global Shipping Guide
Shipping Policy
Global Shipping Guide
Order Processing
Most paid orders are prepared and shipped within five business days.
After the package leaves the fulfillment center, delivery usually takes 10–20 business days depending on destination, carrier route, and local delivery conditions.
Transit times may be affected by:
• Customs inspection, review, or clearance
• Transportation carrier delays
• Weather conditions or operational interruptions
We appreciate your patience if shipping delays occur beyond our control.
Tracking Information
Tracking details will be sent automatically after your package is dispatched.
You may use the tracking number through standard parcel tracking services.
Email: service@lumirerx.com
Shipping Cost
A fixed international shipping fee of $2.99 USD applies to each order.
Delivery Coverage
We currently ship to many countries and regions.
If your destination cannot be served, our customer support team will provide assistance.
Email: service@lumirerx.com
Address Changes
Address update requests must be submitted before 11:00 PM (PDT, GMT -7) on the order date.
After order processing begins, address corrections may no longer be available.
Email: service@lumirerx.com
Different Delivery Address
Customers may enter a shipping address different from the billing address.
Fulfillment Days
Orders are processed Monday through Friday, excluding public holidays.
Weekend orders are generally handled on the next business day.
Warehouse & Manufacturing Fulfillment
Products may be shipped from regional warehouses or directly from manufacturing facilities depending on inventory availability.
Customer Support
For delivery, shipment status, or tracking assistance:
Email: service@lumirerx.com